General Terms of Use

Last update on :17.09.2024

 

PRO LIGHT
Access dedicated to wine and spirits professionals…, after registration, they can purchase the wines offered by the merchants.

PRO PREMIUM

Access dedicated to wine and spirits professionals, after registration and subscription. Allows subscribers to download their catalog online, and sale to professionals or the private consumers. The Pro Premium subscriber benefits from numerous services.

BASIC: PRIVATE OR PROFESSIONAL VISITOR 
Free access without registration for any visitor to the website.

1. Use of the website or APS Mobile Wine BHM
Wine BHM offers services, features, products, prices downloaded and presented by companies in the wine and spirits industry dedicated to professionals (B2B) or the general public (B2C). Access is via the Winebhm.com website and mobile application.

2. Registration and registered office of Wine BHM Ltd
Wine BHM Ltd is registered in London, United Kingdom, since December 19, 2022 at “The Registrar of Companies for England and Wales”, under number 145 47 171. The registered office is located at 124 City Road in London EC1V 2NX, in the United Kingdom.

3. Services provided and principle of operation

Wine BHM is a marketplace platform, mainly dedicated to the sale of wines and spirits, which puts professionals (B2B) or general public visitors (B2C) in direct contact as well as all other professions that revolve around this major industry. Commercial relations take place between professionals or between B2B/B2C. Access and registration are free.

A PRO PREMIUM version is offered to all professionals and allows to download a catalog and sell products.

Commercial transactions are direct between buyers and sellers, without an intermediary. Wine BHM is not responsible for any commercial transactions, except for all services offered and sold by Wine BHM, such as:

- wine tasting,
- food and wine pairings, 
- purchase of artists' paintings,
- insertion of advertising banner,
- insertion of classified advertisements, which are services offered and
  sold by Wine BHM.

4. Acceptance of the General Conditions of Use

Wine BHM users accept these General Conditions of Use which apply to any user of the website www.winebhm.com or its mobile application. Wine BHM offers several services with additional terms and conditions of use and sales that may sometimes apply. These conditions prevail over all other General Conditions of Use. The applicable conditions are those in force on the site and not those that can be viewed from another website or search engine presenting old General Conditions of Use.

Visitors of the website purchase the products presented directly by the sellers. The products and prices presented on the Wine BHM website imply acceptance of these General Conditions of Use by users. The visitor and/or buyer declares that they are of legal age in their country for the purchase of alcohol and have the legal capacity necessary to comply with this agreement, which they have understood and fully acknowledged.

The registrant and/or subscriber represents that all information provided by him/her to access the Wine BHM website during its use is accurate, complete and up to date. Subscribers and users are prohibited from modifying, reproducing, duplicating, distributing, copying, selling, reselling or exploiting the Wine BHM website in any way for commercial or other purposes. Users of the Wine BHM website, agree not to use the Wine BHM website for any illegal or inappropriate purpose and acknowledge that products or services purchased from the Wine BHM website are for their own use or for resale and are legally permitted to act for themselves or on behalf of a company they represent and that they are authorized to import the products ordered into the country of destination.

5. Email sending and receiving, acceptance, responsibility

The user, private B2C or B2B subscriber, who visits the Wine BHM website or sends emails to Wine BHM, SMS or any other type of communication from his laptop, desktop computer, mobile phone or tablet, communicates with the Wine BHM company electronically under its sole responsibility.

 The user agrees to receive by email or other means to his or her registered address, agrees to receive electronic communications from Wine BHM such as emails, texts, notices and messages or through our subscribers. The user or subscriber who accesses the Wine BHMwebsite is in direct contact with the seller via the Wine BHM company server and purchases directly from the respective seller. Under no circumstances can Wine BHM be held responsible for the commercial transaction.
Upon registration, all information relating to the Professional Subscriber concerning his or her business is kept in the records of the Wine BHM company and can be consulted at any time at the request of the professional subscriber. The user accepts that Wine BHM may at any time impose or modify its conditions of access, use or sale of the services offered on the website, including fees for access to certain parts of the Wine BHM website which will take effect immediately after posting on the Wine BHM website or by email to the subscriber or registered person or business. Any use of the website after the announcement of this decision constitutes acceptance of these modifications. Wine BHM may terminate or modify the services offered at any time.

6. Information collected by Wine BHM

All information provided during registration on the Wine BHM website or application by a professional or private consumer is recorded. To open a professional account, Wine BHM asks the user for an email address which will be used to connect to their personal account. A password is used to protect encrypted sensitive information. Wine BHM does not know this password which is not stored in digital form.

When the professional user or subscriber activates specific services, Wine BHM may collect additional sensitive encrypted information. The user must enter sensitive information into their personal account such as the name of their company, address, telephone number, information about their company, password, acknowledgment of receipt of online transaction and secure note which are encrypted locally on the user's device, Wine BHM cannot display them in encrypted form.

Wine BHM automatically collects certain information stored in files such as IP address, browser type, Internet service provider, operating system, date and time, browsing route, website logs. user's computer or mobile device, language used, country of operation, device ID, location data and telephone number. This information is used to analyze preferences, administer our website, track user movements on Wine BHM and user database demographics, with the aim of improving the personalization of our services, as needed, or to detect fraud and authentication.
The information collected allows Wine BHM to respond to user preferences and improve services to facilitate the creation of the user account and secure it on the Wine BHM website, to satisfy the request of subscribed users, send administrative and security notifications, support, and maintenance by email, respond to user requests, send newsletters, offers and other promotions related to the services offered by Wine BHM. Wine BHM reserves the right to use anonymous information for any purpose and to disclose it to third parties. This anonymous information does not identify an individual.

7. Communication of information to third parties

Wine BHM may share information from users or subscribers with third-party service providers in order to conduct quality testing, facilitate account creation, provide technical support, or to provide other services. Encrypted sensitive information is retained while in the possession of Wine BHM or a service provider and cannot be read by Wine BHM or its service providers.

8. Fraud Protection

Wine BHM may disclose certain portions of encrypted sensitive information from users and/or subscribers to the financial institution that issued the credit card or operates the credit card network. This information is provided for the sole purpose of helping them prevent fraud. This information is provided to credit card companies using a private public key so that Wine BHM or its service providers cannot read it.

9. Company transfer
In the event of sale, acquisition, or dissolution of the Wine BHM company, the buyer will retain the information collected and will take over the rights and obligations set out in these General Conditions of Use. Consequently, Wine BHM may share all or part of the information during the negotiation of a merger, financing, acquisition, dissolution, transaction, or procedure involving the sale, transfer, the divestiture or disclosure of all or part of the information forming part of the company or its assets. Wine BHM may disclose user or subscriber information if it believes it is necessary to comply with the law, respond to a subpoena or warrant served on Wine BHM, or protect or defend Wine BHM's proprietary rights or of a user following a request or to investigate or assist in the prevention of an actual or potential violation of law.

10. Security, protection of user and/or subscriber information
Wine BHM attaches great importance to protecting the information of users of the winebhm.com website or its mobile application. It is important to note that no method of transmission over the Internet, or method of electronic storage of data, is 100% reliable, and therefore Wine BHM cannot guarantee absolute security. The user and/or subscriber can stop the collection of their information by uninstalling the application from their PC, laptop, mobile device or tablet.

11. Cancellation of subscription
The User who subscribes to a subscription or who purchases an advertising insertion or any other service on the website cannot cancel it before the anniversary date indicated on their invoice. He can request the cancellation of his subscription but will not be reimbursed. All complaints must be sent by email.

12. Responsability
Wine BHM is bound by an obligation of means and cannot be held responsible for damage resulting from the Internet such as loss of data, computer hacking, viruses, interruption of service or other unwanted problems. Wine BHM archives all data, purchase orders, subscriber registrations, newsletters, invoices, letters, and emails on a reliable and durable copy constituting a legal copy of the legal relations between both parties. All information recorded on the website is considered by the parties as proof of communications, orders, payments, and transactions between the parties.

13. Copyright - Intellectual and industrial property rights
All content on the Website, but not limited to, such as trademarks, graphics, text, logos, images, icons, audio files and software owned by Wine BHM are protected by international copyright laws. industrial and intellectual property. The user of the site cannot acquire copyright and ownership rights by simply downloading content from the website www.winebhm.com. The user undertakes not to use the website for illegal or inappropriate purposes. Wine BHM cannot be held responsible for content presented on the Wine BHM website such as pedophile, sexual, racist, anti-Semitic, political products or images or misleading product content and offensive images that affiliates submit and/or upload to the website and which could be downloaded (without the knowledge of the Wine BHM company) by a visitor or another person who has had access to the user's account.

 

All information and products presented on the Wine BHM website are protected by copyright and trademark including texts, logos, icons, photographs and graphics as well as the specific content and presentation of the elements mentioned, the exclusive property of Wine BHM, its subsidiaries or the companies it represents. The Wine BHM website or any part of the website may not be reproduced, copied, transmitted, modified, published, sold, resold, or used for commercial purposes without the express permission of Wine BHM.

 

The user may not post, upload photos or materials to the website www.winebhm.com without the prior consent of Wine BHM Ltd. Any user or affiliate who violates the law in any way or infringes individual rights and is unlawful, defamatory, obscene, profane, or otherwise harmful, will be civilly liable. In the absence of written authorization from Wine BHM Ltd, the user may not download any material containing advertising for products or services, nor a solicitation for a company external to the website and not registered on Wine BHM.

14. Description of goods and services provided

The characteristics of the products and services offered on the Wine BHM website are those which appear in the online catalog available and provided by subscribing professionals. Wine BHM does not guarantee the information and offers provided by professionals who upload all kinds of information about their company, and which includes photos, texts, prices, and availability of the products presented. Wine BHM assumes no responsibility for the actions, products, and fraudulent or non-fraudulent content of professionals who download information from their personal account on the website.

15. Payment – ​​security

Payments on our website can be made by bank transfer or credit card and are encrypted. Our completely secure system allows users to transact online while protecting their personal and financial information. All credit cards are accepted. Wine BHM uses Hypertext Transfer Protocol Secure (HTTPS) to create a secure connection between the user's browser and the Wine BHM server. Sensitive information such as credit card details are encrypted. The SSL/TLS security protocol is used by Wine BHM for data encryption. After payment for the various services ordered, the user receives an email confirming their order and invoice.

 

16. Subscription - Cancellation
Wine BHM reserves the right to terminate a user's subscription and/or registration in the event of reasonable cause, fraud or inability to reach them by email or in the event that the subscriber does not comply with the rules concerning the downloading of non-compliant prices or information, in which case the subscription would be automatically canceled and not refunded.

17. Registration – Access to the website

The user must provide a username and password when registering. The password and username can be viewed by the registered user, on their personal account. All information provided by a user, when registering on the Wine BHM website or mobile application, by a professional or private person is recorded.

The user accepts that Wine BHM may at any time impose or modify the conditions of access or sale including fees for access to certain parts of the website which will take effect immediately after their publication on the website or announced by email to the 'subscriber. Any use of the website after the announcement of this decision constitutes acceptance of these modifications. Wine BHM may terminate or change any service offered or pricing at any time. The new subscriber is entirely responsible for protecting his or her password and username in order to access the website and guarantees that unauthorized third parties should not access the username and password.

18. Cookies

A cookie is a small file stored on the user's computer by the browser when visiting the winebhm.com website. Cookies are widely used to facilitate internet browsing and to provide information to Wine BHM Ltd. Persistent cookies remain on the user's computer after closing the browser for a defined period. Cookies are stored to know the preferences of the user of the Wine BHM website. They can also be used to track users' browsing activity, allowing Wine BHM to personalize content based on their interests. Temporary cookies are deleted when the user closes their browser. Users can manage cookies through their browser settings, they can either accept, block or delete them.

19. Cancellation – Service – Subscription

The user who subscribes to or purchases a service offered by Wine BHM cannot cancel it before the anniversary date mentioned on their invoice. Any dispute must be sent by email.


20. Responsibility

In the online sales process, Wine BHM is bound by an obligation of means and cannot be held responsible for damages, such as loss of data, hacking, viruses, interruption of service or other unintentional problems. Wine BHM archives orders regarding purchases of services, subscriber registration, newsletters, invoices, emails and correspondence on a reliable and durable copy, as a legal copy of the legal relationship between the two parties. All information recorded on Wine BHMP is considered by the parties as proof of communications, orders, payments and transactions between the parties. Wine BHM presents products and information to third parties (user or subscriber) over which the company has no editorial or content control. Wine BHM cannot be held responsible for the accuracy or verification of any such information, opinion or statement presented on Wine BHM by anyone, users, subscribers or other persons working on behalf of the Wine BHM company.

Wine BHM will not be held responsible under any circumstances for any damage or loss caused by the use of information obtained from the website, it is the responsibility of the user, and it is their responsibility to evaluate the accuracy of any information, opinion, offer or other content of the website. Even though the Website is available worldwide, not all services and products offered by Merchants may be available to individuals in different geographic regions and jurisdictions.

 

Any user who purchases alcohol offered by merchants from the Wine BHM website or mobile application is responsible for compliance with the legislation in their country of residence and the minimum age required for purchase and sale. consumption of these products.

Wine BHM reserves the right to refuse the sale of service or subscription and/or cancel any order without limitation if Wine BHM believes that a user's behavior violates applicable law or harms the interests of Wine BHM and its partners. affiliated companies.

 

21. Acceptation
The user acknowledges that Wine BHM may use the Newsletter registration or subscription to contact the user in order to promote products or other general information. The user agrees that the website collectés information, records and compiles statistics about visitors, including information about user access and navigation on the website.

Before presenting a brand, a photo or a text, the user or subscriber must ensure that the downloaded documents are authorized by the registered trademarks. The user or subscriber authorizes the Wine BHM company to download and present on its website all information provided by the user or subscriber. Any information or photos subject to a trademark registration or any other copyright cannot be downloaded without the express authorization of the brand presented on the Wine BHM website or mobile application. The user or subscriber remains responsible for any damage caused by trademark and copyright infringement.

The user agrees to use the site at his own risk.

 

The company Wine BHM Ltd, and its website and its affiliated companies are the sole beneficiaries of the rules, conditions and terms expressed in this document. Wine BHM makes no warranty regarding the information, content, materials and products on its website and posted by subscribers or users. Wine BHM disclaims any liability, including damages or injury caused by any malfunction, error, omission, interruption, loss, defect or delay in any transaction or data transmission.

The user and/or subscriber to the website acknowledges that the company Wine BHM Ltd is not responsible for any information downloaded or presented on the website for defamatory, racist, anti-Semitic, pedophilic, sexist, political, offensive or illegal documents. , and that the risk of resulting harm rests with the user or subscriber. In no event shall Wine BHM or any person or entity involved in the production or distribution of the website be liable for any damages related to the use of the website, including direct or indirect, incidental or punitive damages.

Users or subscribers agree not to file any legal action or claim against Wine BHM Ltd, their directors, employees and agents after using the website.


22. Conflict

In the event of a conflict, the Court of Justice of London in the United Kingdom will be empowered to judge the facts.

 

 

 

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